Health
& Safety

Health & Safety

Discova is the world’s leading DMC when it comes to health and safety.

Our professional team perform regular audits of all products we offer in Asia, from hotels and street food to animal encounters and high-risk activities. Besides identifying and resolving any potential issues, Discova’s comprehensive and in-depth safety checks allow our experts to offer partners different solutions, matching our product to your business and risk profile.

Without hesitation, we can share our detailed risk assessments with partners and adapt to specific requirements, in turn reducing redundant audits and allowing you to focus on other aspects of your business.

From the physical health of your travellers to the protection of data, safety plays a vital role in creating the right environment for experiences to flourish.

At Discova, we believe that making every journey as safe as possible requires a preventive approach.

Whilst we have an effective incident and crisis management system in place, we conduct regular in-depth safety checks of all products and employ a strict data protection policy to minimise any risks and hazards before they can even occur.

Current Health and Safety Standards

Discova has always had a robust Health and Safety System, but we recognise that the world has changed in the last few years, and travellers’ expectations have changed with it. As a result, we have amended our operating guidelines to ensure that customers are well taken care of while travelling with us.

This revised set of steps and standards has been compiled based on recommendations from relevant authorities, including the World Health Organization and the World Tourism Organisation.

Current
Health and
Safety
Standards

Discova has always had a robust Health and Safety System, but we recognise that the world has changed in the last few years, and travellers’ expectations have changed with it. As a result, we have amended our operating guidelines to ensure that customers are well taken care of while travelling with us.

This revised set of steps and standards has been compiled based on recommendations from relevant authorities, including the World Health Organization and the World Tourism Organisation.

Watch
Video

View or download our Safety Management System Brochure

Safety
Measures

  • Any guest who displays flu-like symptoms must wear a mask until they get medical attention. All guides, drivers, and vehicles will have hand sanitiser on hand for our guests’ use.

  • A list of medical facilities in cities/towns where Discova tours operates is on hand should any guests require medical assistance.

  • All guides and drivers have been trained on relevant policies and reporting procedures.

  • Health & Safety assessments are conducted in line with Discova’s Safety Management System.

 

These standards will be in place until further notice and will consistently be reviewed as the situation changes to align with best practices and official recommendations.

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and stay at the forefront of new product offerings, Discova behind-the-scenes, destination news, travel trends and thought leadership articles from our on-the-ground experts.